Keep your engineers on the product while we look after AWS

Monitoring, patching, backups, incident handling and a monthly cost review, within a scope and response times you agree with us.

Sound familiar?

Which of these sounds like your team?

Your roadmap keeps slipping

Each week, patching and alert handling take engineers away from the product.

Who picks up at night?

Systems don't fail on a schedule, and nobody is set up to respond outside office time.

Spend creeping up

Going through the AWS invoice is nobody's job, so it keeps growing.

A backlog of security findings

Every scan adds to the list, and fixing them always loses to other work.

Backups you've never restored

They run, but nobody has ever brought data back from one.

What if your one expert leaves?

Your whole setup depends on one engineer's memory.

Process

How we work

  1. 01

    Get to know your setup

    We go through your spending, workloads and accounts.

  2. 02

    Fix the basics

    Patching, backups and monitoring get set up properly.

  3. 03

    Daily operations

    We handle support requests, updates and anything that breaks.

  4. 04

    Monthly review

    A monthly review looks at stability and spend and decides what to change.

Specifics

Technical details

  • When an incident happens, we respond within the response times you agreed with us and follow up with a root-cause analysis
  • Restores are tested, so the automated backups are known to work
  • Applications and infrastructure both send metrics and logs, and alerts tell us when something is off
  • Patching is planned ahead and reaches dependencies and containers as well as the operating system
  • A monthly cost report shows where the money goes, and resizing and clean-up follow from it
  • Access rights are checked regularly, together with any open security findings
  • The AWS accounts remain yours, and we work inside them
  • A first engagement can cover a single environment

Options

Flexible to fit you

  • We share operations with your teamorGrootan handles operations entirely

Measurement

What we measure

  • How much of the time your services are available
  • How fast an engineer reacts to an incident
  • How far behind the latest patches your systems are
  • Your AWS spend, month by month

FAQ

Questions we hear

What role would Grootan play as your managed provider?

We operate and monitor your cloud environment, inside a scope agreed with you.

Which jobs does Grootan take off our hands?

We take care of backups, patches and monitoring, respond to incidents, review security and go over your costs every month.

Can we hand over an environment we built ourselves?

Yes. The first job is getting to know it: who owns which account, what runs where, how the network is laid out and what it all costs.

How do you price managed services?

The scope you need and how complex the environment is decide it, and we work that out on the first call.

Let us take the operations load off your team

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